Building resilient infrastructure and leading teams that keep systems running.
10+ years in IT. 100+ servers. Zero downtime deployments.
A decade of growth - from help desk to leading infrastructure teams
Leading both DevOps and Support teams. Owning the entire infrastructure stack - CI/CD pipelines, high-availability architecture, monitoring, and platform reliability across multi-datacenter environments.
Infrastructure management, QA automation, and tier 3 escalations. Built automated testing frameworks across Windows, macOS, and Linux.
Maintained 100+ production servers. Wrote idempotent Ansible automation. Zero-downtime deployments and infrastructure as code.
Infrastructure maintenance and provisioning. Learned Ansible, Nginx, HAProxy, PostgreSQL.
Tier 2/3 support and complex troubleshooting. Deployed servers and infrastructure. On-site support across multiple client locations.
Tier 1 support, ticketing, and computer troubleshooting. Earned CompTIA Linux+ and ITF+ certifications during this period.
Started as internal IT support, grew into full IT specialist role. Helpdesk, server maintenance, website updates, and new technology implementation.
The tools and technologies I work with daily
Load balancing, reverse proxies, and high-availability systems
Data storage, caching, and search infrastructure
Configuration management and scripting
Operating systems and containers
Compliance frameworks and security operations
Observability and alerting
Deploying and managing production applications
Team management and cross-functional collaboration
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